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Frequently Asked Questions

1) What do I need to apply for a loan? What are the eligibility criteria?

The requirements could vary between the different lenders of our partners panel, however, the basics are: To be at least 18 years of age, a UK citizen or resident and have a UK bank account.

2) How much can I borrow?

You can apply for a loan of £100 to £5000. How much you can borrow will be specific to our partners lender that accepts your application.

3) How long can I borrow for?

You can apply for a loan to be re-payed within 6 to 36 months. However, this will be specific to our partners lender that accepts your application.

4) How will I receive my funds?

Typically, it will be transferred electronically into your account via electronic transfer.

5) Are you a lender?

No, we are a broker. This means that we pair with a wide variety of partners who offer loans through a panel of lenders.

6) Do you have Customer Support?

Yes! You can send us your queries whenever you like through our Contact Us section.

7) What is your representative APR?

Representative APR 669.35%.

8) What is Auto Decisioning?

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

9) What if I have difficulties paying?

Contact your lender as soon as possible! For whatever reason you are having difficulties making a payment, contact your lender as soon as possible to get support and advice on how to proceed. Alternatively, if you are worried about managing your money and would like more help, please see resources below.

StepChange www.stepchange.org 0800 138 1111 . Free advice on debt problems and finding the best solution for you.
Money Advice Service www.moneyadviceservice.org.uk 0800 138 7777. Offers free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available.
National Debtline www.nationaldebtline.org 0808 808 4000. Free, confidential debt advice service run by the Money Advice Trust.